Have just started a new 2 year contract with Virgin and have received a new phone. With my previous phone, Sim only, I was able to sent group text messages without additional charges. Although my new contract gives me unlimited texts, I now have a bill of £100+ for sending group texts. Virgin are looking into this and the adviser told me it was because I may have sent a long message with emojis so have just sent a short test message to 6 people but have been charged 50p per message. Is this correct? If so, how do I terminate my contract as sending group texts is my main reason for having this phone (a lot of my contacts do not have Whatsapp). Many thanks.