New customer unable to sign credit agreement

[Sec]

I have purchased two new mobile

phone contracts today switching from

Another provider and I’m starting to think that was a mistake.

you have emailed me a link to sign the credit agreements but they don’t work,they just send me to this  random page! 

 I spent 40 mins on the phone and spoke to two people who had no idea what I was talking about and didn’t help! Just said to check later which o have done and still the same.

[Martin_N]

Hi Sec,

Thank you for your post and welcome to the community. 

I'm very sorry for the issue you've been having with your agreements. 

Have you been able to try this on a different device? 

And a different web browser?

^Martin

[Sec]

I have tried the link on my iPhone and on a lap too and it doesn’t work on either.

[Sofia_B]

Apologies about that @Sec.

Have you tried to open this via a computer? 

What browser are you using? Havre you tried an alternative browser? 

Thanks,