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DawnMC73 · ‎11-03-2022

Hi

I have a new O2 sim for my Virgin Mobile and have kept the same phone number. I had a missed call today but there is no Voicemail number stored now. Where do I find this please.

enlli · ‎11-03-2022

As it is an O2 SIM you need to direct your requests via them.

From the O2 forum help

https://community.o2.co.uk/t5/Android/How-do-I-set-up-my-voicemail-number/td-p/949737

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enlli · ‎11-03-2022

As it is an O2 SIM you need to direct your requests via them.

From the O2 forum help

https://community.o2.co.uk/t5/Android/How-do-I-set-up-my-voicemail-number/td-p/949737

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Travis_M · ‎11-03-2022

Hi @DawnMC73

Thanks for posting on our community forum!

As advised via @enlli - we would need you to contact O2 for them to take a look into this as for now we have no access to the systems required to manage O2 SIMs.

My apologies

Regards

Travis_M
Forum Team
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New Sim - no voicemail