New SIM

[ron1947]

Hi

I have just received an e-mail from Virgin to say that the new SIM I ordered is on it's way.

I did not order a new SIM and have no idea why I would need a new SIM. Is this genuine and why are Virgin doing this?

Ron

[BenMcr · Accepted solution]

It's connected to the move away from Virgin Mobile using the EE radio network to using the Vodafone radio network

See here for details about the swap - https://www.virginmedia.com/shop/mobile/sim-help

[ron1947]

Many thanks

Much appreciated

Best regards

Ron