on 05-09-2022 09:43
Just installed a replacement SIM and now my battery is draining within 5hrs as opposed to 24hrs before on my old SIM. Called Virgin and the person said this was obviously a battery problem. I told her this only happened after the new SIM was used and therefore was not a battery issue.
I have made no other changes to settings etc - only replaced the SIM
Anyone here can advise? I am sure this has something to do with the SIM constantly scanning for 4G - although the Mobile connection shows as LTE\3G\2G
on 05-09-2022 11:03
Hi Martin
I am at a loss to understand why the phone would be the problem when the only change that was made was to change the SIM?
Regards
Brian
on 05-09-2022 11:13
Any electrical device can develop a fault at any point in time. While I also agree it is unusual if the handset were to be at fault, I cannot rule it out 100%,
^Martin