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clhglos
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New SIM card

With this new SIM card, will my number and current tariff stay the same or will something be changed ?

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AlexKid
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Re: New SIM card

Stay the same Smiley Happy

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clhglos
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Re: New SIM card

Thank's for replying Alexkid, reason i asked the man or woman i was messaging through there sms service said i would most likely get a new number if i went through the online route ie entering in my device IMEI number etc so just thought i would ask here.

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AlexKid
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Re: New SIM card

Hi clhglos,

 

I assumed that you are referring to a simple SIM swap (I.E. upgrading your present SIM to a newer one)?

In which case I struggle to see why you may have been told differently.

However if you are asking about taking out a new contract. Then this must be done through your present on-line account or via an agent, expressing that you wish to "upgrade". Or you may well be sold a new contract with new mobile number and SIM.

 

AlexKid :-)

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clhglos
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Re: New SIM card

Simple swap because it has to be done at some point right.

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AlexKid
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Re: New SIM card

Hi clhglos,

 

yes Smiley Happy

No worries then, everything will stay the same.

I despair at the lack of knowledge from VM's frontline support sometimes Smiley Sad

Go for it, everything should be fine, if you do encounter any problem don't hesitate to come back here.

 

AlexKid :-)

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clhglos
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Re: New SIM card

Thank's again and yeah i agree with the lack of information.

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