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New SIM card in old phone

Joojooz1
Joining in

on ‎25-09-2021 10:11

I have received a free SIM card from virgin. I have a spare phone which was on o2 contract. Tried to connect new SIM card and now phone is locked. 

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

on ‎25-09-2021 10:22

Most likely your O2 phone is network locked to only run on their network

You will need an unlock code from O2

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Joojooz1
Joining in
In response to enlli

on ‎25-09-2021 11:08

Many thanks I'll try that

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