Menu
Reply
  • 1
  • 0
  • 0
amylbbh
Joining in
183 Views
Message 1 of 2
Flag for a moderator

New Phone SIM

Hi, 

i just got my new iPhone XR this morning, this is my 3rd upgrade and I have been sent a new SIM. However, I want to use the same SIM I have had in my last 2 phones. Do I have to swap to the new  SIM or can I continue of my old SIM. 

Thsnk you, Sny

0 Kudos
Reply
  • 378
  • 30
  • 47
nick_london
Fibre optic
141 Views
Message 2 of 2
Flag for a moderator

Re: New Phone SIM

Hi

Does the old sim fit in the new iPhone? And is the old sim capable of receiving 4G?

If it’s not I recommend using the new SIM card they sent you as the old one may not work well in the future. Once you insert the new sim and becomes active, the old one will stop working.

If you encounter any problems ring 789 from your Virgin Mobile or 0345 454 1111 or 0800 183 1234 free from a payphone selecting option 4 then option 1.

Hope this helps!

0 Kudos
Reply