Menu
Reply
TomSpeed
  • 29
  • 1
  • 7
On our wavelength
137 Views
Message 1 of 2
Flag for a moderator

Need a 'Network Lock Control Key' for a new VM sim that's gone into an old VM mobile, a Samsung GT-S7500.

Similar issue to this post: https://community.virginmedia.com/t5/Virgin-Mobile/New-sim-requesting-Network-lock-control-key/m-p/4...

The Samsung device has always been on VM.

I tried this page, and have waited a WEEK and nothing has come via email: https://www.virginmedia.com/help/unlock-code-request1

I've been on listening to hold music on customer support for near 20 minutes now.

 

Please advise, thanks!

Tom.

 

0 Kudos
Reply
TomSpeed
  • 29
  • 1
  • 7
On our wavelength
126 Views
Message 2 of 2
Flag for a moderator

Re: Need a 'Network Lock Control Key' for a new VM sim that's gone into an old VM mobile, a Samsung GT-S7

Problem solved, phone is 3g, sim is 4g!

DOH!

0 Kudos
Reply