4 weeks ago
I have an old (2013?) Micro SIM card which does not seem to be the "pop out" type. I need a Nano SIM for my new handset. Can I get one, keeping my current phone number? Please advise!
Just need to request one from 789. They will send you the triple push out ones.
Thanks, the 789 voice suggested I use their text service so now waiting for a reply. Forum -> Phone -> Text....Nano SIM?? Hope I get sorted soon.
BTW is it free to get a replacement SIM?
Thanks for the very quick replies...I still haven't had a text response from Virgin to my query. Should I wait longer or try to talk to somebody via 789?
It's a pity you can't just order these online!
Thank you for your post.
Have you been able to order a replacement sim?
Yes, thanks - the 789 person sorted me out and the SIM arrived next day. All working now. :-)
Glad to hear it is sorted.