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Need Replacement sim

How Do i go about getting a replacement sim card sent out to me,  please 
i tried to phone yesterday from a landline phone & got told they could not get one sent out as there was an issue at there end & they would call me back om the landline today after 3 pm, its now 6pm & i have not had a callback, 
And i have been without my mobile now for over 24hours since i lost the sim in a field 

Any help please 

Thanks

 

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Re: Need Replacement sim

managed to get one sorted at last only taken 3days trying to sort it out just got to wait another 3 to 5 days for it to arrive with me 

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Re: Need Replacement sim

Hi Rich136, 

Thanks for your post and welcome to our community. 

I'm really sorry about the issues you had getting a new SIM and for the delay in us picking this up, all of our teams including us are a lot busier than usual. 

Glad a new SIM was sent for you, do let us know if you have any further issues. 

Thanks. 

Emma_C - Forum Team
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