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NO MOBILE SIGNAL!

Katiegolf
Tuning in

Is any one else having problems with mobile signal and found a resolution for it? I've not been able to receive or make a call for about 8 weeks now, very intermittent service - even when my phone does ring i answer but it just cuts off after a few seconds and i can't hear anyone on the line - or they can't hear me.

We all have virgin phones in the house and are all experiencing the same issues. We've been sent new sims to try a few weeks ago but still hasn't worked.

Postcode is RM16 4NS 

14 REPLIES 14

Hi Travis.

I have checked my inbox for messages but as yet cannot find anything 👍🏻

enlli
Very Insightful Person
Very Insightful Person

Is that the inbox on here? Purple envelope at the top 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Apologies for that Deanod70,

Are you looking in the box that @enlli has advised? 

If you haven't received one let me know and I'll drop you a PM to discuss further.

Thanks,

Kain

Thank you for the reply.

I have had no response to my post . I have had previous conversations here so was aware of where to look thanks 👍🏻

Kain_W
Forum Team (Retired)
Forum Team (Retired)

No worries at all, apologies for that.

I've dropped you a PM to run through some further details.

Thanks,

Kain