There seems to be an ongoing problem with my partners mobile phone.
It started of first to be text messages not getting in or out this i managed to resolve via the guides on here that i found, APN settings. The problem that we now have is connection to the network for phone calls, i dont exactly know when this started off hand as when in the home her phone detects the wi fi system and connect with wifi call which i noticed when checking her system settings when she told me she was getting not registerd on network error or cant connect when out shopping.
I went to the mobile network settings, turned off the wifi call option and selected manual network selection, let it scan for available networks and selected virgin few times it came back cant connect try again later did so quite a few times same thing so came bk here looked through forums to see if others had same problem which they did so i went through post after post hoping to find the answer.
Some advised APN settings, well i knew it wasnt that having fixing the text message errors, but i rechecked all the same in case of errors which there wasnt.
Next step was the sim card, took it out checked it put it bk in same error. So then i put sim from another phone (friends virgin mobile) in n tried to call another phone (partners son) n it rang, thought ahhh got ya its ya sim. But then i thought well lets try the faulty looking sim in friends phone put it in called her sons phone it worked, made sure wifi calling hadnt come bk on which it hadnt.
.Which left final test of resetting factory settings to see if that sorts it out, saved everything off her phone n reset it all, bk into mobile network settings turned off wifi calling connected to network. Tried text first, that worked fine then i called her phone n it rang, yessss solved it, errr not so fast mr techguy only gave it back to her n few mins later same problem. walked bk into livingroom with it put it bk on the table n rang it again off goes her ring tone k i said lets tripple test it called it 3 times n on the third call i got a message bk stating the phone you are calling is switched off, errr no it aint as im looking at it. Went bk into mobile network setting tried to connect to network, unable to connect try again later. This was now starting to do my headin left it abit bout n hr or so called it again n it flippin rang. Took it to her sons house n i said bet ya it bloody works, took it out called it n it rang, her son then called it n it rang.
Now i know what ya gonna say its a weak signal, well it cant be the real reason as im on virgin n its working fine (same house hense partner) also its now acting up in center of town where b4 this all started was working fine. Now awhile bk i had to have a replacement sim for my phone which the Mods on here found to be the case as i just couldnt connect atall n thus arranged the new sim to be sent out.
Plz can anyone help with this problem, She needs her phone for hospital appoinments as i do with mine. Oh and Yes i am the main account holder
Thnks in advance
Adrian
