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Rsilk16
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More than one bill

I recently got a bill thew for my mobile and it says that I’m getting charged £24 instead of just £12. I then log onto my account online and it says I have 2 phone numbers under my name and that I’m paying for both £12 a month each, yet the other phone number I have never heard of

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Re: More than one bill

Hi Rsilk16.

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear that you're seeing an extra number on your bill that you're not aware of, and I can appreciate you're keen to get this looked in to.

 

I will pop you a private message requesting some more information so I can look in to this for you. Just click on the envelope icon at the top of the page. 

 

Thanks 

 

 

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