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Mobile

philip5103
Joining in

on ‎15-03-2022 18:39

I have the oomph bundle that has a free sim card attached to it.

I also have a mobile (10 + years)

How can I take the number from my mobile and make it the number that is 'free' with my TV package. .At the moment I am paying for my mobile whilst I have a free sim card doing nothing.

I have rung Virgin Mobile and Virgin Media and they have both told me to ring the other one.

HELP please

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3 REPLIES 3

Ayisha_B
Forum Team
Forum Team

on ‎15-03-2022 19:20

Hi @philip5103,

Welcome to our Community Forums and thanks for your post. 

I will need to confirm some details from you to see if this is possible. Will pop you a PM now and we can take it from there.

Many thanks

Ayisha_B
Forum Team

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philip5103
Joining in
In response to Ayisha_B

on ‎23-03-2022 07:06

Hi..Have spoken to someone at VM and have been assured this has been sorted. Time will tell.Thanks for your help.

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Tom_W1
Forum Team
Forum Team
In response to philip5103

on ‎23-03-2022 08:16

Hi @philip5103, thanks for your confirmation and fingers crossed!

Please let me know if you need any further help going forwards.

Many thanks

Tom_W
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