Mobile sim

[Gnorth]

I just signed up to a broadband/tv/phoneline package and got an O2 sim included in the deal. At the time I ordered the package I ordered a second sim as well.

2 questions here...

Only one sim has been sent so far, it arrived after a couple of days. Its now been a week. How long can I expect the second sim to arrive or has it possibly been forgotten?

Also, the 2 sims have different data allowance. The first sim to arrive has no info saying which of the 2 it is. How can I tell which is which before I transfer my number across with a pac?

Thanks.

[Gnorth]

Hi, 

Sadly nothing yet. 

[Gareth_L]

Can you please keep us updated, 

It's a bit tricky form here as its an O2 issue 

Gareth_L

[Gnorth]

Update

Finally have access to the my o2 app. O2 finally resolved the issue, Albeit slowly!

Thanks,

Greg. 

[Nathan_B]

Hi there Gnorth, thanks for the update.

I'm glad to hear this has finally been resolved for you. If you need anything further please let us know.

Regards

Nathan