Mobile - dialled an incorrect number

[rachel01whitton]

Mobile - you have dialled an incorrect number - but it is a number I have been using frequently until yesterday

[Jenny1351]

I’ve had the same problem today. It’s only with giff gaff numbers I’ve found though

[84peterf]

Exactly the same problem today tried always to phone and urgent call and failed.

What network were you trying to phone  I was trying to phone and EE number starting 07977

[ChrisG1974]

I am having the same problem. Only on 1 number is doing it but I can send and receive text message from the number. The number is an Asda Mobile number which uses Vodaphones network. 

[Travis_M]

Hi,

This is currently a known issue and a ticket has been raised to have this resolved as soon as possible, my apologies for any inconvenience.

Regards

[ChrisG1974]

Hopefully it can be sorted soon as the number is my partners and as he is  retired now and I am still working i can call him at least 4 times a day. It is important that I can keep in touch with him via voice call and not just text. Thanks

[Travis_M]

Thanks for the feedback @ChrisG1974 - our team are working hard to have this resolved as soon as possible.

Regards

[ChrisG1974]

Just tried the number and it is working now 🙂

[Travis_M]

Great to hear so @ChrisG1974 looks as though the fix should be rolling out and working for everyone soon 🙂

Regards