Hi i ordered a phone on Saturday and said would hear in a day or 2 and ive not heard anything and phone was meant to get delivered today and i also can't log into my virgin mobile account
Hi Donnay81, thanks for getting in touch.
Sorry you've not been contacted about your mobile order.
If you've still not heard anything at this stage I'll do all I can to clear things up. Look out for my PM and please get back to me when you can so we can investigate further.
Exactly the same thing has happened to me
I cannot express how rude it is to tell a customer you will be in touch within 2 days and then not bother
Any chance you can help me out too Tom please?
Hi ethar - it's disappointing to hear you've had the same experience. By all means let me look into it. Look out for my PM and please get back to me when you can.