on 15-07-2022 18:41
My internet is either not working or very very slow that the pages I try to open just time out I have plenty of data on my mobile so I would like to know if there’s an issue?
on 15-07-2022 18:52
Apologies for the issues faced pablog1980,
Welcome back to the community, may I ask has this always been an issue?
Also is it only occurring zround the household or anywhere?
Let us know,
on 15-07-2022 19:05
No this is a mobile data issue and has been happening for 2 days
on 15-07-2022 19:37
Ahh okay. Thanks for the response.
Through the network selection is it "Automatic"?
Thanks,
on 15-07-2022 19:38
How do you mean? I’m talking about being outside my house and using mobile data it’s not working properly
on 15-07-2022 19:51
Apologies for the confusion,
Does any service issues show via our coverage checker at all?
on 15-07-2022 20:00
No no problems I’ve reset network settings still the same
on 15-07-2022 20:59
Right okay.
Is anyone else in the household affected also?
Cheers,
on 15-07-2022 21:11
No they are on different networks
on 16-07-2022 09:11
Thank you for your reply pablog1980.
Could you please check to ensure your handset is completely up to date with software.
Are you having any issues when attempting to make calls or send texts when in the property or is the issue primarily with data usage?
