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Soulmate155
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Mobile data will not load one website

Hi
Virgin mobile data will not load up the website 'www.pickmypostcode.com' unless I am at home on Wi-Fi. This has happened since it changed its name from freepostcodelottery.com (FPL)
A friend who understands these problems said I needed to contact Virgin directly as something has not been updated on your server. He checked out my phone and it should load. It loads on anybody else's data network. I hope that you can solve this problem. Thank you 

Incidentally the number given a above for

text service messaging failed to send my query

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Message 2 of 4
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Re: Mobile data will not load one website

Loads ok for me on 4g, am thinking as it's a lottery/betting site - Parental Control maybe active on your account?.

Log into your mobile online account and goto My Services and check Parental Control is turned off, restart phone afterwards.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Soulmate155
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Re: Mobile data will not load one website

Thank you-  that has done the trick. I did not realise that parental controls were turned on by default. Also this is a free draw funded by  Ads but is in no way a betting site.

Ads but is in no way a betting site.

Thanks again 

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Re: Mobile data will not load one website

Yeah, it seems Parental Control are on by default now 😞

Even though it's not actually betting, I believe it may have been caught by Virgin's Parental Control as you need to be 18 or over to play.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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