Mobile data stopped working

[AlexG58]

Hi I travelled through a blindspot today and my data stopped and will not restart.

Any help will be appreciated

[Zak_M]

Good morning @AlexG58, 

Welcome back to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your mobile data. 

As a few days have passed since your post, how are things looking?  Have you managed to get your data up and running again? 

Kind regards,

Zak_M

[AlexG58]

Hi Zak_M, I called Virgin and they ran through certain things to do and none worked.

The concensus is I need a new SIM which is on it's way to me.

Thank you.

[Tom_F]

Thanks for keeping us updated AlexG58, hopefully the new SIM will resolve things for you. Please continue to keep us posted we'd like to hear it's sorted.

Tom 

[AlexG58]

Hi Tom_F, new SIM arrived within 2 days and working ok.

[Steven_L]

Thanks for the update @AlexG58 and glad to hear that the new sim card has resolved your issues.

Please let us know if you have any further issues.

Regards,

Steven_L