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Mobile data speed in Leyton

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stantonattree
Tuning in

on ‎12-09-2021 20:52

I recently signed up for unlimited data package so that I can video stream for work.  I'm shocked to see that I am not even getting 4g in Leyton, just H+!  The download speed in just over 2mbps and the upload speed is much worse.  Is this a wide ranging issue in Leyton or just the street I am on?  Is there a solution provided by Virgin for this?

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enlli
Very Insightful Person
Very Insightful Person
In response to stantonattree

on ‎15-09-2021 19:26

Well it says your postcode is OK but this does not look good

Screenshot_20210915-192339_Chrome.jpg

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
Forum Team
Forum Team
In response to stantonattree

on ‎15-09-2021 19:35

I'm so sorry to see this @stantonatree it would be best to call us on 0345 600 0789 so our technical team can investigate this further.

 

Thank you. 

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stantonattree
Tuning in
In response to Ashleigh_C

on ‎15-09-2021 19:48

I just followed instructions about the Network Access Name and called 789.  They said there is a fault in the area but no ETA.

I can't work or connect with my wife in Spain.  I never saw this one coming.

I bought a Google Pixel 5 and Virgin unlimited data so that I could work in an around London.  But I'm getting nothing in this location where I'll be living for the next few months.

I don't know what to do.  I'm a remote worker.

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