Mobile calls keep cutting out

[woody2905]

For weeks now my mobile and everyone else within the households mobile cuts out mid call, I cant seem to get any help with this, is anyone else experiencing the same issue?

[enlli]

Is this just one locality or wherever you go?

At home do your phones have WiFi Calling enabled?

[woody2905]

Its in the house it happen.

I don't believe I have WIFI calling enabled but will check

[Travis_M]

Hi @woody2905

Thanks for posting on our community forum and a big warm welcome!

Sorry to hear about your issue regarding your mobile signal, does this only occur in your property? How do you get on when using WiFi calling if this isn't enabled already? If it is, can you disable it and see how you get on also?

Regards

[woody2905]

Thank you, I have enable WiFi calling so will see how that works, 

[Travis_M]

Hi @woody2905

Thank you for your reply

Please do keep us updated with how you get on with this and we'll look into this further if the issue still continues 🙂

Regards