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Unicornlala
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Mobile app can't authenticate sim

Trying to set up mobile app to view bills. Says we haven't seen u for a while and need to authenticate sim.

have turned wifi off, have a good signal but it won't work. Just keeps going back to the same screen

help please

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Forum Team
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Re: Mobile app can't authenticate sim

Hi there Unicornlala, thanks for your post.

 

I'm sorry to hear of the issues you are having with this.

 

Can you please clarify the app you are trying to use?

 

Nathan B

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askibaby75
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Re: Mobile app can't authenticate sim

Hey, you need to have mobile data and have it turned on..... Hope this helps..

 

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