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Mobile Services Suspended

Jliziki
Joining in

My Virgin Mobile services have been suspended due to somehow going over a credit limit I don’t have because I don’t have credit. Now I’m unable to use data, make calls, or even sign into the app via SIM as unable to use data.

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @Jliziki
Welcome to the community!
Sorry to hear you're having issue with your mobile credit at the moment. Please join me on private message so we can take a look at this further for you. You can see your private messages at the top of your screen in the envelope icon

Here to help 🙂
Virgin Media Forums Agent
Carley