I have a monthly sim only contract with Virgin Mobile but since day one I have never been able to use any of my 3gb monthly data allowance and I don't know why.
Mobile Data is set to "ON" and Mobile Data Limit also set to "ON" at a level equal to my monthly data allowance. I thought that my phone would switch automatically to use my data when out and about when wi-fi is not available.
I have tried checking "Settings" and found when I try to view the section called "Access Point Names" I get a message saying "Access Point Names are not available for this user.". When I press the little + at the top RHS of the page I get a list which includes " APN Not Set" and most, but not all, of the other headings in the list also say "Not Set".
The phone is an unlocked EE Harrier previously with EE.
Any help to fix this issue so I can use the data I am paying for would be appreciated.