I took out a contract for Sim only on the 22/11 but cancelled it on the 25/11 as I got a better contract with another provider.
On the 6th December Virgin took from via Direct Debit £25.00, how do I get this refunded when I don't have a contract with them
Thanks for your post and welcome to the community.
I'm sorry to hear you've been billed when you cancelled the SIM and I'd like to take a look in to this for you.
I will need to take more details. I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.