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MAlex2000
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Mobile Calling

I can't make calls from my mobile, but I can receive calls. I've recently been in the USA and it unexpectedly stopped working since returning to the UK. I have an iPhone & I'm on the Virgin monthly Mobile plan. There are two numbers attached to our account and the other mobile that hasn't left the UK is still working fine. How can I resolve the inability to make outgoing calls?

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Forum Team
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Re: Mobile Calling

Hi MAlex2000,

 

Thank you for your post. I'm sorry to hear about this. 

 

If it hasn't already been done we would advise to turn the handset off, remove the sim for a couple of minutes & then re-enter the sim and switch the handset back on. 

 

^Martin

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