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Mobile Bill Not Updating

mikewot
On our wavelength

Hey all!  My virgin mobile bill has not been updated (cannot access any bill since August 2021), page won't show any bill after that date.  DD comes out every month but I have no idea about spend.  Any ideas on getting a bill?

1 REPLY 1

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums @mikewot, and I'm sorry to hear of the issues with the billing of the services.

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn