Lost my security key.

[Tempest33]

hi there so I've lost my security key and need it to make extra payments for my phone. any help would be appreciated. 

[Robert_P]

Hello Tempest33

Thanks for taking the time to raise your query in regards to your mobile services and payments, we appreciate you raising this via the forums and welcome to the community.

Can you confirm how you're trying to make the payment? Also, can you confirm if it is a payment for your tariff or for a handset loan?

Thanks

Rob

[Tempest33]

Good morning, im trying to make a extra payment for the phone itself but to access the agreement i need a security key and i dont have the email.

[John_GS]

Hi @Tempest33

Thanks for coming back to us.

I'll send you a PM now.

Best