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Lost credit agreement

clarhines
Joining in

Hi,

I am wantng to access my online credit agreement details but cannot find the email with the details to access this anywhere (it is asking for my credit agreement number and securty key) how can I retrieve this information?

 

Thanks, Clare

3 REPLIES 3

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi clarhines,

Thanks for raising this and welcome to the community.

With regards to the agreement, was the information not sent at the point of sale?

Also I imagine this is regarding a handset contract?

Let us know,

Kain

Thanks for replying!

Yes I believe it probably was, but sadly I cannot find it anywhere in my paperwork or emails. And yes, it is regarding a hanset contract.

Thanks

Hi clarhines,

Thank you for reaching back out, I will be more than happy to help you get your credit agreement, I will send you an invite into a private chat, once received click on the purple envelope to accept.

Regards

Paul.