The last week has been dreadful with little or no signal in my area , family cannot get through and I cannot make a call that does not end with a call failed message !!! I am having to use my landline at extortionate call rates .
I contacted Virgin today and was asked to take sim out ,wipe with cloth and reinsert , this made no difference whatsoever . I understand from doing a little research that Virgin has moved from ee to vodaphone and is causing similar issues for many people . What are we supposed to do in these circumstances , the service or lack of it is frustrating and not worth the monthly fee.
What are customers supposed to do ???
