Looking for admin support

[andymudge]

What a poor poor service , no ability to recieve texts or calls for a week , no one taking ownership . Ive asked for the sim update message to be re sent as i believe it went to my old handset whilst porting in . 

I use this phone for business and i dread to think what im missing , i have awaiting order etc that confirm by text and no one at Virgin seems to give a crap . 

Im in my 14days , and this new iphone is going in the skip with a cancelled direct debit in a minute .

[enlli]

If you run a business it is better cancelling under 14 days than cancellation of your Direct Debit. Virgin will simply pass things on to a debt recovery company, and bang goes your credit score.

[andymudge]

I’m at the point they can bite me , no data , calls or anything else now it’s a joke and costing me a fortune . Can’t speak to anyone who can understand me , I’ve literally lost the plot on this one 

[Martin_N]

Hi andymudge,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you've been having with your Mobile service. 

I have been able to locate your account and would like to assist with this. 

What I will do is private message you so we can look into this. 

^Martin