Locked out of voicemail

[y_SAHM]

Hello, I've been locked out of my voicemail after it asked for a PIN that I don't remember setting. I tried once with what I thought it might be but it was wrong and I got locked out (with an SMS that told me I tried it 3 times even though I only tried it once).

I'm abroad at the moment and can't call to get this sorted, is there anyway this can be done online?

[enlli]

Wait for a member of the team who should reset it to a temporary pin for you

[Sofia_B]

Hi @y_SAHM.

Thanks for your post 🙂 

I'm sorry to hear this. 

I'm going to send you a PM for more details so we can get this reset for you. 

Please look out for a notification in the purple envelope located in the top right hand corner of the Forum. 

Thanks, 

[Sofia_B]

Thanks for chatting with me over PM @y_SAHM.

I'm glad I was able to reset the pin for you. 

if you have any issues from here, please pop another post on this thread and we'll happily assist. 

Thanks,