Leaving sim only deal.

[Bobby2019]

Please help me...

I have changed provider and did receive the PAC from Virgin,will this automatically close my account?

I would have though I would have had some sort of communication from Virgin...but other than the PAC....nothing at all...

I have cancelled the direct debit with my bank.

I

[BenMcr · Accepted solution]

Yes, using a PAC will close the Virgin Mobile account for the number you're Switching. But that won't happen until you give it to your new provider and the Switching process has completed.

[Bobby2019]

• Thanks for that...
• I have completed the switch today,but still no Comms from Virgin

[enlli]

Cancelling your direct debit is not a good idea in case there are some small unbilled charges to go through. I usually recommend one month after the closure of the account.

When you PAC it is unusual to hear anything from the network you are leaving.