Leaving Virgin Mobile

[Eddie_R]

After receiving this txt from Virgin, I guess this is where we part company after something like 15 years.
Been abroad now for a few years and I see no way of being able to receive a new sim so its bye bye, swopping over to my Giffgaff sim which is still active.

Travelling abroad soon? You'll need a new SIM or your roaming services won't work from 1st October 2021. To order a new one to your UK address, call 789 from your Virgin Mobile phone. Don't forget to activate it once it's arrived. For help, see virginmedia.com/roaming

[enlli · Accepted solution]

All SIM cards in the UK have been updated now so no need for a new one if you are travelling.

Was your SIM contract or PAYG as the latter is closing anyway by January at the latest.

[Eddie_R]

Not in the UK right now, but its PAYG so its goodbye now sooner than later then.

[enlli]

Irony is that Giffgaff and Virgin Mobile are now part of the same parent company.