on 29-07-2021 21:59
Ordered a phone today, 36 month contract. It is coming tomorrow (Friday), how do I send back and cancel this specific contract and phone number attached to it as I'm in the 14 day cooling off period?
Tia
on 30-07-2021 10:53
Has to be done through customer services. Staff on here can't handle sales related matters.
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on 31-07-2021 08:27
Hello @GedFa.
Welcome back to the community page, thank you for posting on here.
I am sorry to see that you are wanting to cancel with us.
We are unable to deal with this from this platform unfortunately, please can you call our customer services team on 0345 454 1111 or 150 on a landline?
Let us know how it goes.
Many thanks,
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