Issue with Registering Virgin Mobile account for the First time
I am trying to set up my Virgin Mobile account for the mobile number that I've got from CarphoneWarehouse recently. However It kept asking for a security answer to a 'blank' security question (as attached) even though it is my first time registering the number. Please help me on this problem. Thanks.
Re: Issue with Registering Virgin Mobile account for the First time
Thank you for your post and welcome to the forums.
When you have taken out this account is this a pay monthly or pay as you go? If it is pay monthly then it would have been the security answer you use when the account was set up and the one you would use to access the account by calling the team.