on 17-09-2022 19:39
Im haveing an issue for the last 2 months which is i've got outrageously slow mobile data speeds in my area. I used to have around 50mbps download and im strugeling to reach 2mbps for the last 2 months. I first thought it was because of serviceing in ny area but for 2 months?
Any help would be appriciated
Thanks
on 18-09-2022 07:20
It could be that you've switched to o2 from Vodafone/EE as your provider of virgin mobile.
I found my o2 signal much stronger indoors but data speed slower
on 18-09-2022 11:10
So how do i switch back to vodafone/ee?
on 18-09-2022 11:19
Hi @MugenGT
Thank you for your post and welcome to our community.
I am sorry to hear about the issues you are having with your phone signal at the moment.
I will send you a private message so we can check everything on our side for you.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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on 18-09-2022 12:59
@MugenGT wrote:So how do i switch back to vodafone/ee?
You'd have to cancel Virgin Mobile and get a Vodafone or EE SIM.
Virgin Mobile is moving all customers to O2 and for many people that's a slow and congested network.