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Is the 1Gb oomph package free sim 5G?

j1mgg1980
On our wavelength

Hi,

I have recently got a new phone that is 5g and was wondering if the free sim deal with the oomph deal is 5g?

I tried speaking to customer services, but it looks like they have just sent me out a new SIM that has 4g ready on it.

Thanks

Jim

2 REPLIES 2

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi Jim,

 

Thank you for making this post regarding if the free SIM is 5G ready.

 

I have taken a look into this and because your network provider is EE, unfortunately the SIM will not be 5G ready.

 

Apologies for the inconvenience,

 

Serena

Thank you for the reply.

Not sure if you can do, but I would strongly suggest this is fed back to VM, as I renewed my oomph contract for another 18mths, and this wasn't even mentioned at the time, and I knew I would be getting a 5G capable phone soon.