Invalid SIM on Doro Easyphone 508

[user23423423423]

The old SIM had the same issue and was hoping when we were sent a new one it would fix it but didn't.  

Any help appreciated.

[John_GS · Accepted solution]

Hi @user23423423423

Thanks for posting and welcome to the community. Sorry to hear of the SIM issues. I'll send you a PM to get some details and then we can assist further

Kind regards,

[user23423423423]

Thank you, now sorted by Forum Team member.

SIM needed activating, which you obviously can't do with an app on a 'dumb' phone like this.

[John_GS]

Thanks for joining me on PM @user23423423423

Yeah the SIM needed activating and don't worry about it showing O2 as the network, we're migrating all customers over.

Best