I had a problem connecting to a service when I first arrived in USA but subsequently got this resolved.
I just received my first bill since my arrival in USA and have been charged over £50 for Internet usage. Whilst I did check the news once or twice and also my emails, so accept those charges, the major expense seems to be for a 'push' service - a charge every hour when my phone was turned on- even during the night when I was asleep.
Has anyone else had this problem and can suggest a solution? at the moment, I have turned off my phone and will only use it when I need to check text messages. Not the purpose I had intended when in USA.
Thanks again. Yesterday, after viewing my bill I changed the mobile setting for roaming to OFF. I did the same on my mobile a few minutes again and couldn't get a service. I just went online and changed the roaming back to ON but I guess it will take a while for this to be activated as still no service. I will wait for 24 hours and try again - unless you suggest something else?
Good morning, just turned on my mobile and still no service? In Settings the Mobile data if OFF and Data Roaming option is DONT ROAM. In SIM settings I tried to search for a network and found both TMobile and AT&T both both were shown as forbidden!
Strangely, even though my phone shows NO SERVICE I just got a text from Virgin reminding me of the cost of calls etc in USA? I thought texted were sent through the mobile network?
Anyway, any other ideas or must I just wait in the hope that SERVICE is resumed shortly?
i appreciate your help and apologise for any inconvenience.
Just turned on my mobile and it connected to T Mobile so the Virgin Network obviously caught-up.
i have checked my account at Virgin and Roaming is ON. On my Lumia the Roaming is OFF (don't roam) and Mobile Data is also OFF. Do you believe that I will now avoid the horrendous charges for data on my Virgin account?