If I need to change my mobile number, can I? For example if my number has been compromised or if I know it has been provided to people without my consent?
sure you can
You can port in a mobile number from another UK provider onto your Virgin SIM at any time with a PAC.
Or if you're being harassed simply give the Team a call (freephone 789 from your mobile) and they can assign a new random mobile number to your account.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
Have you been able to discuss this further with the team?
The options you've been given by AlexKid are correct but it's also something I can help with from here if you're keen to change your number today.
Just pop me a personal message and we'll take it from there