on 25-02-2021 12:40
Hello,
I've lost my sim card - I know the mobile number - I would like to request a replacement please.
Regards
on 26-02-2021 13:43
Hi brambarqua,
Thank you for your post.
No problem - I can sort that for you 🙂 I will send you over a private message.
Cheers.
on 26-02-2021 14:26
That's all sorted for you - the SIM card will be with you within 3-5 working days 🙂
You don't need to activate it when it comes, just pop it straight in your phone.
Cheers.
on 30-07-2021 18:55
Hi my old lady lost my sim im abroad and she got my other mobile how can i order another one please
on 30-07-2021 19:13
Hi Clint-Hennessey,
Thanks for using the forums to get this issue with your mobile services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
I am sorry to hear your other half has lost your SIM whilst you're abroad.
Can I ask if this means your handset has also been lost along with the SIM?
Also, if this is the case, was the handset purchased from us?
Thanks,
Megan_L