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I’m not receiving texts from my o2 contacts

Hi

Im not receiving messages from my o2 contacts. They are receiving my texts but I’m not receiving their reply’s. Other networks are ok. I got a new sim last week and a new phone last month. I’ve deleted them as contacts and re added them, that didn’t t help

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Re: I’m not receiving texts from my o2 contacts

Hi Twinkle50, thanks for the message and sorry to hear that you are having issues with the service, can you confirm if you have managed to get this resolved? Could you try deleting the message thread, deleting and re-adding the number again? Chris 

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