on 15-04-2023 11:40
Hi I can't turn off parental controls. It displays a message saying there is a financial soft lock on
on 15-04-2023 12:41
Hi nmurphy557 👋 welcome to community, thank you for posting!
Sorry to hear about these difficulties with your parental controls. If you are unable to update these yourself manually, we can offer support from our side. We will just need to send you a PM to confirm a few account details and offer further support. You can find the PM in the top right corner of the page in your Inbox. 📩
We can return to this public thread with another update when possible.
Thank you for your patience in the meantime!
All the best. 🌞