Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I Replacement Sim

DannyWilliamson
Joining in

on ‎14-01-2022 20:04

Hi I am waiting for a replacement Sim card and am anxious to receive this.I am having real problems trying to get through to Virgin on the phone. I have an order number. I am not sure the SIM card has been sent to the right address. Can you help?

0 Kudos
2 REPLIES 2

Ayisha_B
Forum Team
Forum Team

on ‎15-01-2022 08:23

Hi @DannyWilliamson,

 

Welcome to our Community Forums and thanks for your post. 

 

I am sorry to hear you've not received you're SIM yet.

 

Let me take a look into this for you 🙂 Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my PM. 

 

Thannks

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos

Ayisha_B
Forum Team
Forum Team

on ‎16-01-2022 11:37

Hi @DannyWilliamson,

 

Thanks for confirming your details via PM.

 

The sim card is on its way out to you. This was sent on 13/01 and can take up to 5 working days to be delivered. I can confirm it has been sent to the correct address 🙂

Let us know when you receive it.

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top