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Robert_P
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Message 61 of 88
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Re: How can I order a replacement sim card online?

Hello Macarena61

 

Thanks you for taking the time to post in regards to your mobile account and to request a replacement SIM card for your new handset. We appreciate you raising this here and welcome to the community.

 

In order to assist further with this I'm going to send you a Private Message to get some more details from you.

 

Looking forward to your reply.

 

Rob

taz91
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Message 62 of 88
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Re: How can I order a replacement sim card online?

Hi there, 

May I also request a replacement SIM? 

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Zak_M
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Message 63 of 88
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Re: How can I order a replacement sim card online?

Good afternoon @taz91 

 

Please could I ask the reason you wish for a replacement sim card? 

 

Kind regards,

Zak_M

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taz91
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Message 64 of 88
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Re: How can I order a replacement sim card online?

It is damaged and I need a new one.

How is that relevant? 

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Zak_M
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Message 65 of 88
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Re: How can I order a replacement sim card online?

I can arrange that for you no problem. 

 

Ill drop you over a PM so that we can get one sent out to you. 

 

Kind regards,

Zak_M

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taz91
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Message 66 of 88
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Re: How can I order a replacement sim card online?

Thank you

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Macarena61
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Message 67 of 88
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Re: How can I order a replacement sim card online?

Thanks to Rob my issue regarding ordering a replacement sim card has now been resolved.. Cheers

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Akua_A
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Message 68 of 88
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Re: How can I order a replacement sim card online?

Glad to hear your issue was resolved @Macarena61.

 

Please do not hesitate to contact us if you need any further help.

 

Thanks, 

Akua_A
Forum Team



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taz91
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Message 69 of 88
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Re: How can I order a replacement sim card online?

Are you still going to PM me at all??

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Laurie_C
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Message 70 of 88
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Re: How can I order a replacement sim card online?

Hi Taz.

 

Apologies, I'll send you a Private Message now. Please keep an eye out for a purple envelope in the top right corner of your screen.

 

Thanks,

 

Laurie_C
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