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Zoie_P
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Message 51 of 88
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Re: How can I order a replacement sim card online?

Hi Remma124,

thanks for your post and thanks for using our forums 🙂
I am sorry to hear this, I can certainly take a look for you, I will pop you over a private message just keep an eye out for the purple envelope 🙂
Thanks,

Zoie

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Remma124
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Message 52 of 88
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Re: How can I order a replacement sim card online?

Hi Zoie,  after a few days I finally managed to get hold of someone via a web chat who has since resolved my query. Thanks

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brambarqua
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Message 53 of 88
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Re: How can I order a replacement sim card online?

Hello,

I've lost my sim card - I know the mobile number - I would like to request a replacement please.

Regards

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Beth_G
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Message 54 of 88
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Re: How can I order a replacement sim card online?

Hi Remma124,

 

I'm so glad you were able to get this sorted. Do let us know if we can help with anything else from here.

 

@brambbarqua - Welcome to the Community Forums! Thank you for joining. Sorry to hear you've lost your SIM card,  I'll be happy to help arrange a new one to be sent out for you.

 

I've popped you over a PM so please do take a look when you get the chance.

 

Many thanks,

Beth

AJH748
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Message 55 of 88
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Re: How can I order a replacement sim card online?

Hi

I've just got a new phone and need to order a new sim.

Please advise.

Thanks

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Layned123
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Message 56 of 88
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Re: How can I order a replacement sim card online?

Sim card broke  need to order a new one.

Cover...unable to use someone else's phone.

Vs help page to order sim takes me to Activate Sim.

Complaints take me to Virginia Media, from VS Mobile. 

Then asks for account details of VS media, does not recognise my VS Mobile account.

I have spent a ridiculous amount of time trying to order a Sim card. As people have previously had difficulty, this should have been sorted out.

Can I please be contacted with my email address, as no mobile no. 

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Zak_M
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Message 57 of 88
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Re: How can I order a replacement sim card online?

Good morning @AJH748 #

 

Welcome to the forums and thank you for taking the time to post. 

 

So that I am able to assist you further I will need to pop you over a PM. 

 

Kind regards,

Zak_M

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Layned123
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Message 58 of 88
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Re: How can I order a replacement sim card online?

What is a PM?

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Zak_M
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Message 59 of 88
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Re: How can I order a replacement sim card online?

Thank you for coming back to me. 

 

A PM is a privet message.

 

 

Kind regards 

Zak_M

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Macarena61
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Message 60 of 88
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Re: How can I order a replacement sim card online?

Hi,

I'd like to order a replacement sim card for my new phone.. Thank you 

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