on 05-07-2020 15:55
Hi All,
Can I order a replacement Virgin Mobile sim card online?
My sim is jammed in my phone and won't connect. I have no landline and I'm stuck at home on my own, so I can't call to order a replacement over the phone.
My local Virgin Media store is still 'temporarily closed' due to COVID.
Please help!
Answered! Go to Answer
on 04-08-2020 13:15
Thanks for your post CC18,
I'll be happy to assist you in ordering a new SIM card,
Check out the purple envelope in the top right hand corner for my PM
Kindest regards,
David_Bn
on 04-08-2020 17:43
Many thanks to David, for your swift reply and helpful offer regarding ordering a replacement sim card for my number.
On checking my old sim card, I have found it to be one of the triple sim types, and so do not need a replacement sim card.
Apologies for wasting your time.
Best wishes
on 07-08-2020 21:41
Thanks for letting us know it's sorted CC18, we're around if you need anything else 🙂
on 20-08-2020 16:58
Replacement sim card for [removed]
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
on 24-08-2020 10:14
I urgently need 2 replacement SIMS!!! I have tried calling, sending SMS and questions in this forum and had no responses at all... I have no servicea on my mobile phone. Please urgently help!!
02-09-2020 15:46 - edited 02-09-2020 15:47
Hi Emma,
I'm hoping you can help me order a new SIM as well.
My SIM has stopped working, so I can't call or text Virgin to get a replacement.
Could you have one sent to my address in Edinburgh? I would need a convertible Sim that I can make Micro or Nano.
I look forward to hearing from you and the Virgin Media Team.
Kind regards,
Alix
on 15-09-2020 19:17
Hi
I also require a replacement SIM card - how do I go about getting one?
Thanks
on 17-09-2020 09:34
My phone has gone missing and so I need a replacement sim card. I cna't text or call you of course. Please help me
on 17-09-2020 09:37
My phone has gone missing and so I need a replacement sim card. I cna't text or call you of course. Please help me
on 22-09-2020 12:25
Hi CF10,
I'm really sorry for the delay in picking up your post and that you need a new SIM card.
I do hope that a new SIM card has been sent for you since your post, if not please pop me a personal message and I'll ensure one is sent right away.
Let us know
Thanks 🙂